Privacy Policy – Meatco

Last Updated: June 2026

At Meatco, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using Meatco's website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to updates, or contact us, we may collect:

Full name
Phone number
Email address
Delivery address
Billing address (if applicable)
Order history
Customer support communications

Payment Information

Payments are processed through secure third-party payment providers. Meatco does not store your complete payment card details.

Device & Website Usage Information

We may automatically collect:

IP address
Browser type
Device information
Website activity and interactions
Referral sources
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products to your location
Communicate about orders and deliveries
Provide customer support
Improve our products and services
Personalize your shopping experience
Detect fraud and prevent unauthorized transactions
Send promotional communications (where permitted)
Comply with legal and regulatory requirements

3. Marketing Communications

With your consent, we may send:

Promotional offers
Product updates
Discounts and special campaigns
Service announcements

You may unsubscribe from marketing communications at any time by following the instructions in the communication or contacting us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Measure website performance
Analyze customer behavior
Deliver relevant advertising

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Analytics and Advertising

We may use third-party services such as:

Google Analytics
Google Ads
Meta (Facebook & Instagram) Pixel
Other advertising and analytics providers

These services may collect information about your interactions with our website to help us measure performance and improve marketing effectiveness.

6. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service Providers

Payment processors
Delivery partners
Hosting providers
Marketing and analytics providers
Customer support platforms

Legal Requirements

We may disclose information if required by law, regulation, court order, or government request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the transaction.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Meatco's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Updated versions will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Meatco

Email: meatcokenya@gmail.com

Phone: +254 720 828 888

Website: www.meatco.co.ke

Kenya Data Protection Compliance

Meatco is committed to handling personal data in accordance with the applicable requirements of the Office of the Data Protection Commissioner and the Data Protection Act, 2019. Where required by law, we will process personal data fairly, lawfully, transparently, and only for legitimate business purposes.